Consumer PR Agency

Consumer PR that gets your brand talked about and bought

Updated October 2026.

Prohibition is a consumer PR agency in Leeds. We get consumer brands into the national press, on broadcast and in creators’ feeds, then turn that attention into sales, listings and bookings. Our Mr Porky campaign earned 202 pieces of coverage, 15 of them on TV and radio, and our always-on press office for Astonish earned 534 pieces in a year. About 60% of our work is consumer PR, and we are a multi-award-winning agency.

Talk to us about your consumer brand

202pieces of coverage for Mr Porky, 15 on TV and radio
534pieces of coverage in a year for Astonish
£1M+sales from the Goldsmiths video and paid campaign
+£21Kfestive online sales for Black Sheep Brewery

What is consumer PR?

Consumer PR builds a brand’s reputation with the public, the people who buy its products. It earns coverage in national, regional and lifestyle media, works with creators and influencers, and runs social campaigns that make people notice, trust and choose the brand.

How has consumer PR changed?

Shoppers now discover brands on TikTok, Instagram and YouTube as much as in newspapers, and they ask AI tools for recommendations. Good consumer PR now joins national coverage, creator content and digital PR links, so your brand appears wherever people look.

Our consumer clients include

Our consumer PR services

How do you get a consumer brand in the national press?

Give people something they want to argue about or share. For Mr Porky we tested a familiar claim about pork scratchings and beer, then added a scientist. It earned 202 pieces of coverage, 15 broadcast pieces and 45M reach, with the brand named 562 times. Our PR team works across sectors from food to higher education, and can add TV advertising when you want paid reach too.

Read the Mr Porky case study

Social media marketing

Consumers spend hours a day on social media, so your PR story needs a social version. We plan social media and content marketing around each campaign, then use paid advertising to put it in front of the right people. Our fashion influencer campaign for Kurt Geiger earned 122 pieces of social coverage.

Do influencers sell consumer products?

Yes, when the creator’s followers match your customers. Primula’s summer campaign paired TikTok-first creator content with PR and earned 137 pieces of coverage, 43K social engagements and a Morrisons national listing. Our influencer marketing team finds creators by audience, not follower count.

Read the Primula summer case study

Creative campaigns

Great consumer PR starts with an insight people recognise. Black Sheep Brewery wanted new drinkers for cask ale, so we created Breathe Inn, and its Christmas gifting campaign lifted festive online sales by £21K. Our work for bars and pubs and restaurants uses the same thinking. Our creative and video production teams make every idea look as good as it sounds.

Product launches

A new product has weeks to win a place in people’s baskets. We plan product launch PR around the media moment, creator seeding and the first social content, so they all land together. Feather Down’s Destination Detox launch earned 88 pieces of coverage, 22 of them national.

Reputation management

Consumers read reviews and comments before they buy. We monitor what people say about you, respond quickly when something goes wrong and use online reputation management to protect what appears for your brand name.

What sectors do we work in?

Our media relations team works across food, drinks, health and beauty, home and interiors, luxury, retail, travel and the public sector.

Why choose Prohibition as your consumer PR agency?

Because we tie PR to the numbers your board watches. We helped Yorkshire Water reach 31M people with a water-saving campaign, and launched Carvela in Leeds with 120+ pieces of coverage before its national roll-out. Prohibition is a previous PRCA Agency of the Year, a member of the Worldcom PR Group and an integrated PR agency.

How much does consumer PR cost?

We work on a monthly retainer for an always-on press office, or a fixed fee for a launch or campaign. The cost depends on how many media moments you need and whether you add creators, social, paid media or video. We give you a written quote after a first call.

Talk to us about your consumer brand

Talk to Prohibition about consumer PR

Tell us what you sell and who you need to reach. We will give you an honest view of what PR can do. Prefer to talk? Call us on 0113 430 4160.


Public Relations

Our Latest Work

What is consumer PR?

Consumer PR, also known as consumer public relations, is a form of marketing that focuses on building and maintaining positive relationships between a company and its customers.

It involves the use of various strategies and tactics to create a favorable image of a brand, product, or service in the eyes of the target audience. Consumer PR aims to increase brand awareness, generate positive publicity, and ultimately drive sales and revenue for a company.

It involves a range of activities such as media relations, social media management, influencer marketing, event planning, and crisis management.

Why is consumer PR important?

There are several reasons why businesses should invest in consumer PR. Let’s take a closer look at some of the most compelling reasons:

  1. Builds Credibility and Trust: In today’s digital age, consumers are more informed and have access to a wealth of information about products and services. They rely heavily on reviews, social media, and other online sources to make informed purchasing decisions. A well-executed consumer PR strategy can help build credibility and trust with your target audience. By highlighting the benefits and values of your products or services through PR campaigns, you can establish your brand as an authority in your industry and earn the trust of potential customers.
  2. Boosts Brand Awareness: Consumer PR can also help increase brand awareness by getting your message in front of a larger audience. Through media coverage, social media, and other PR tactics, you can reach new customers who may not have heard of your brand before. This increased exposure can lead to more website traffic, social media engagement, and ultimately, more sales.
  3. Fosters Customer Loyalty: A successful consumer PR strategy can help foster customer loyalty by creating a positive image and reputation for your brand. When customers feel good about their interactions with your company, they are more likely to become repeat customers and recommend your products or services to others.

In summary, consumer PR is crucial for businesses that want to establish and maintain a positive image and reputation among their target audience. By investing in consumer PR, businesses can build credibility and trust, boost brand awareness, mitigate negative publicity, and foster customer loyalty.

Corporate PR vs Consumer PR

Corporate PR and Consumer PR are two distinct forms of public relations that serve different purposes and target different audiences. While both types of PR aim to build and maintain a positive reputation for a company, brand or product, the strategies used to achieve these goals can vary significantly.

Corporate PR refers to the efforts made by a company to manage its reputation and relationships with stakeholders such as investors, employees, suppliers, government bodies, and other organisations in its industry. The primary goal of corporate PR is to enhance the company’s image, improve its credibility, and establish it as a leader in its field. This type of PR often involves media relations, crisis management, internal communications, and other activities aimed at building trust and maintaining positive relationships.

Consumer PR, on the other hand, focuses on building and maintaining a positive image of a company or its products in the eyes of the general public or target customers. The main goal of consumer PR is to increase awareness, generate interest, and drive sales by creating a favorable impression of the brand among consumers. This type of PR may involve influencer marketing, social media campaigns, product launches, events, and other activities aimed at reaching out to consumers directly.

Companies that are looking to build their overall image and reputation within their industry may benefit from more focus on corporate PR. Meanwhile, companies with a strong consumer focus may find more success with consumer PR tactics that target their customers directly.