Year: 2014

How often do you post an update on your Facebook brand page Weekly, every other day, daily, more often than that even There’s not necessarily a right or wrong number of times to post updates, and your appropriate post frequency depends heavily on...

So 2014 is now well and truly upon us and I think I am right in saying our lives would be incomplete now without the social web When you take a careful look around everyone seems to have their smartphone either glued to the palm of their hand or a...

Sadly sometimes it's inevitable that from time to time, customers will have a small gripe with your company, and if you have a social media presence it can often result in people becoming rude or abusive on your online platforms In order to try and...